CUSTOMER CARE

Have any questions or concerns? 

We’re always ready to help!

 

 

Call us at

01172794516

or

07896775649

or send us an email to:

skylarglam@yahoo.com

RETURNS
FAQ

Do you provide International delivery?

 

YES! 

How do I return an item?

Go to the customer care (go above) page and follow the instructions under the return tab.

 

What is your returns policy?

 

Items can be returned if unopened and unused and fulfilled by SkylarGlam within 14 days of delivery for a full refund.

 

When will I get my refund?

Usually in about 2-3 weeks. Most refunds are fully refunded in 3-5 days after we receive and process your return.

 

How do I track my order?

 

You will be emailed a tracking number after the product has been dispatched.

 

How can I contact your couriers?

 

Via their website. Use the tracking details

 

What are your delivery options?

 

Click and collect ( if in the Bristol Area)

 3-5 working days delivery (UK) - £1.00​

International de1livery (£2.50)

Does Skylarglam offer replacements and exchanges?

Yes, you can create replacement and exchange orders from this page by clicking Return Items and following the instructions. If you received a damaged or defective item, we’ll ship you a replacement of the exact item after evidence of damage is send to us. If you would like to exchange an item for another, you can exchange for a different size or colour or for an item in your Cart.

 

STAY CONNECTED

BE OUR FRIEND

NEED ASSISTANCE?

 

01172794516

or

07896775649

skylarglam@yahoo.com

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